Shipping policy

Shipping Policy

Last Updated: July 23, 2026

Thank you for shopping with Steamlye! We are committed to delivering your order as quickly and safely as possible.

Order Processing

Orders are typically processed within 1–3 business days after payment has been confirmed. Processing times may be slightly longer during holidays, promotional events, or periods of high order volume.

Once your order has been processed, you'll receive a shipping confirmation email with tracking information as soon as it becomes available.

Shipping Times

Estimated delivery times vary depending on the product you purchase, your shipping destination, and the shipping method selected.

For the most accurate delivery estimate, please refer to the shipping information provided on each individual product page before placing your order.

Please note that all delivery times are estimates and are not guaranteed.

Shipping Delays

While we work hard to deliver every order on time, occasional delays may occur due to factors outside of our control, including:

Weather conditions
Customs inspections
Carrier delays
High shipping volumes
Public holidays
Other unforeseen circumstances

If your order is delayed, we'll be happy to help track your shipment and provide updates whenever possible.

Tracking Your Order

Once your order has shipped, you'll receive a tracking number by email. Please allow up to 48 hours for tracking information to become active.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your purchase.

Steamlye is not responsible for delays, lost packages, or delivery issues caused by incorrect or incomplete shipping information provided at checkout.

Lost or Missing Packages

If your package has not arrived within the estimated delivery timeframe, please contact us so we can investigate with the shipping carrier.

If your tracking information shows your package as delivered but you cannot locate it, we recommend checking around your delivery location, asking neighbors or household members, and contacting your local carrier before reaching out to us.